Service & Repairs

Medical Equipment Servicing & Repairs from Backup Medical helps extend the life of your medical equipment and ensures that it continues to function properly. With us, you can be assured that your equipment is in good hands.

There for you day & night, we've got it covered.

At Backup Medical, we understand just how important it is to ensure that everything is in working order in hospitals or other healthcare settings. Just like any other appliance, medical equipment is not immune to faults.

Our highly trained medical equipment engineers understand medical equipment inside out, and have the tools, knowledge, and understanding to get your medical appliances back to full functionality.

When fixing your equipment, our engineers keep a full record  of all repairs being carried out. This can help identify the pattern of any problems, and also help to prevent further issues from occurring.

We make sure to test all equipment thoroughly after completing repairs. This will ensure that it is safe to use and is functioning properly.

By following these steps, we can fix medical equipment quickly and efficiently, ensuring that it remains safe and functional for all patients.

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Servicing

Annual Maintenance

We offer a manual maintenance service for all medical equipment repairs. This includes 1 visit to your healthcare centre per year, as well as a maintenance team on hand 24/7 for any urgent repairs. No call out charge included!

Additionally, our servicing reports & reminders help you keep track of all previous repairs carried out on your equipment.

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ADHoc Maintenance

Our highly trained medical equipment engineers are here when you need us and we carry spare parts to try and ensure the fault is resolved during the initial call out.

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What's Included

Annual Maintenance

Have your on maintenance team on call 24/7, for a fixed yearly cost.

  • 1 visit per year
  • Mechanical Framework Inspections
  • Infection Control Inspection
  • Electrical / Functional Inspection
  • Service Reports
  • Service Reminders
  • Next Service Labels
  • No Call Out Charge
  • Competitive rates for all consumables

AD Hoc

We're here when you need us, services can be booked as required.

  • Call Out as required
  • Equipment can also be serviced on request
  • Full repair and service reports
  • Next service labels
  • Competitive rates for all consumables
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Benefits of on-going maintenance

Preventative

Cuts down on added cost, time and lost productivity.

  • Increases Efficiancy
  • Lowers the risk of breakdowns
  • Lengthens product life span
  • Promotes Safety
  • Save money long-term

Hassle Free

All maintenance plans come with an expert service.

  • Unlimited Call Outs
  • 24 Hour Support
  • Minimal Downtime
  • Emergency Repairs
  • Replacements

Multi-Location

Do you have more than one location? We can serve them all!

  • Friendly Service
  • Location Management
  • Asset Management
  • Planned Maintenance
  • Cost Effective

Our Objectives

We strive to offer a complete solution for every healthcare sector, finding innovative ways to seamlessly work together, to make sure your medical equipment meets industry standards requirements.

Added Value

We listen to our customers and add value to your offering by sharing our expertise

Highest Standards

Our service team maintain equipment to the highest standards and offer advice and support to ensure equipment safe, working and compliant

Healthcare

We care passionately about healthcare and the people in the profession

Excellent Service

Our team are all committed to delivering the very best level of customer service.

Relationships

We believe in forming long-term relationships with our clients, customers and users

Flexible Solutions

We offer long term service contracts for your equipment, as well as AD HOC repairs and servicing.

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Service Sectors

Medical Equipment

Backup Medical’s team of highly trained medical engineers are there when you need them, helping to keep your healthcare establishment in full working order.

Medical Servicing

Consumable Replacements

Whatever you need Backup Medical’s replacement consumable service has you covered. We can supply directly to you and our team can even fit them on site.

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Partner Solutions

We supply a wide range of medical repair solutions to B2B businesses that don’t have direct access to service repair technicians. Find out more about our partner solutions.

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Testing

Looking to have your medical equipment tested by a professional? Our team have experience in testing all types of medical equipment, big or small.

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Upholstery

We repair a range of medial upholstery, including medical sofas, chairs, trollies, and waiting room seating. We only use the highest quality medical-grade fabrics.

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Medical Furniture

Our specialised furniture ensures both you and your client’s experience will vastly improve over time and will integrate seamlessly into your daily workflow.

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Medical Equipment

We can provide bespoke furnishing solutions to suit every project. We work first-hand with suppliers, procurement teams and public bodies which ensures you receive the best value to quality ratio possible.

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