About Backup Medical

Since 2010, Backup Medical has been the leading provider of medical equipment services and repairs in Scotland. With over 40 years of experience in the industry, we’re experts in sales, servicing and repairs of medical equipment for NHS patients and private customers alike. We offer a wide variety of medical products for sale or hire as well as an extensive range of new and refurbished physiotherapy equipment.

Our engineers are available throughout Scotland, and in some cases the North of England, to provide expert care for your medical equipment. We’re here to help everyone – from NHS patients to private customers in care homes – get the most out of their medical equipment.

Meet your trusted & reliable medical repair team.

Established in 2010 Backup Medical are leaders in the sales, servicing and repairs of medical equipment.

With over 40 years experience in sales, servicing and repairs of hospital beds, trolleys and patient moving equipment, we offer a personal service to the healthcare industry. 

Built upon excellent client relationships we are well known and trusted by all our contacts within NHS procurement and estate teams. Our private customers include a wide range of care homes, and nursing universities.

Our engineers service the whole of Scotland and if required we can cover the North of England.

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Our Team

Robert McKenzie

Operations Director

Billy Hutchison

Repairs & Maintenance Director

John Bole

Business Development

Both Robert & Billy started the business in 2010 after noticing a space in the market for a truly personal professional service to the wider healthcare sector.

John develops the business, expanding its customer base and enhancing our reach through established digital platforms and his impeccable customer service.

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Our Objectives

We strive to offer a complete solution for every healthcare sector, finding innovative ways to seamlessly work together, to make sure your medical equipment meets industry standards requirements.

Added Value

We listen to our customers and add value to your offering by sharing our expertise

Highest Standards

Our service team maintain equipment to the highest standards and offer advice and support to ensure equipment safe, working and compliant


We care passionately about healthcare and the people in the profession

Excellent Service

Our team are all committed to delivering the very best level of customer service.


We believe in forming long-term relationships with our clients, customers and users

Flexible Solutions

We offer long term service contracts for your equipment, as well as AD HOC repairs and servicing.

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Medical Equipment

We can provide bespoke furnishing solutions to suit every project. We work first-hand with suppliers, procurement teams and public bodies which ensures you receive the best value to quality ratio possible.

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